Return & Refund Policy

Customer Satisfaction

At Curetonix, we have complete confidence in the quality of our products and firmly believe you will be delighted with your purchase. However, we understand that situations may arise where you are not fully satisfied. That’s why we offer a 30-day money-back guarantee—no need to worry. Simply send us an email at support@curetonix.com, and we’ll take care of the rest. Your refund will be promptly processed to the original payment method. Your satisfaction is our top priority, and we are committed to ensuring you have a great experience.

Returns & Exchanges

We accept returns within 30 days of the order being received. To initiate a return, please email us at support@curetonix.com, and a member of our team will be happy to assist you. Please note that for opened, altered, or specially handled items—such as those requiring specific temperature conditions—we cannot accept returns due to the potential for degradation and contamination.

Return Eligibility

If the product you received is incorrect, we will cover the cost of return shipping. If you are dissatisfied with your purchase, we will cover the cost of return shipping. If any items are missing from your order, we will cover the cost of return shipping.

Return Process

Contact us at support@curetonix.com within 30 days of receiving your order. Provide the reason for the return and include pictures of the product if applicable. Our team will review your request to determine whether a refund or exchange is applicable. If the return is approved, we will provide instructions on how to proceed.

Refund Process

Once the returned items are verified, we will process your exchange or refund accordingly. Refunds will be issued to the original payment method.
Note: Opened items will not be accepted for return.